Terms & Conditions – 2018 Graham Plumbers' Club

These terms and conditions ("Terms and Conditions") apply to The Graham Plumbers' Club (the "Promotion"), a loyalty programme for trade customers of Graham, a trading name for Jewson Limited (company number 00348407) whose registered office is at Saint-Gobain House, Coventry CV3 2TT ("Graham"). Please read these Terms and Conditions carefully and make sure that you understand them before registering for the Promotion. By completing the online registration form for the Promotion at www.theplumbersclub.co.uk ("Website"), and by participating in the Promotion, the Participant (as defined below) and any representative of the Participant ("Representative"), agree to be bound by the Terms and Conditions set out below and the Terms of Use, Privacy Policy, Acceptable Use Policy and Cookie Policy applicable to the Website.

1

The Promotion

1.1

The Promotion may be operated on behalf of Graham by certain third party suppliers engaged by Graham for that purpose.

1.2

The Promotion shall continue until terminated by Graham in accordance with clause 7.

1.3

The Promotion is only open to Graham Trade Account holders and Trade Account holders of other brands of Jewson Limited or Saint-Gobain Building Distribution Limited ("SGBD") who are invited by Graham to register for the Promotion (the "Participant(s)"). The Promotion shall only apply to products purchased from Graham by the Participants.

1.4

Unless Graham expressly agrees otherwise in writing, the Promotion excludes and is not available to:

1.4.1

any and all other Trade Account holders of other brands of Jewson Limited or Saint-Gobain Building Distribution Limited;

1.4.2

any and all current and previous employees of Graham, Jewson Limited or Saint-Gobain Building Distribution Limited, or the immediate families of such employees, or public sector or housing association employees;

1.4.3

any and all employees of any agencies or event suppliers or their families or agents or any other person officially connected with the Promotion; and

1.4.4

any customers that currently receive, or are connected to a customer that currently receives, a rebate from Graham, any other brands of Jewson Limited or SGBD.

1.5

In order to participate in the Promotion, Participants must first register for the Promotion by completing the online registration form on the Website. When completing the registration form all Participants must provide a valid email address that is registered to the Participant. Graham may require a new online registration form to be completed for each Promotion Period (as defined below in clause 2). Participants will not be able to redeem any points (as defined below in clause 3) until they have completed the online registration form in full. A validation email for the Participant's account will be sent to each Participant, the participant will need to click on the link within this email to complete the registration process. The Participant will then need to choose a password to access the Participant's account. Unless Graham expressly determines otherwise, only one set of log-in details will be provided per Participant. Participants will be automatically enrolled for new editions of the Promotion if they are still participating in the Promotion at the end of the expiring Promotion Period (as defined below).

1.6

No third party or joint registrations will be accepted, and only one registration per Participant will be accepted. Connected companies shall be deemed to be the same as the Participant to which they are connected, and deemed duplicate accounts dealt with accordingly. Graham reserves the right to refuse, merge or close additional Graham Plumbers' Club Accounts (as per clause 2.6 below) at any time.

1.7

Unless Graham expressly agrees otherwise in writing, the primary methods of communication in connection with the Promotion shall be via the website, emails and/or text messages.

2

Participants

2.1

If the Participant is acting as an individual or a partnership the Participant must be resident in the UK and remain resident throughout the relevant calendar year during which the Promotion takes place ("Promotion Period") and be aged 18 or over at the date of the commencement of the Promotion.

2.2

If the Participant is a limited company or another entity with separate legal identity the Representative must:

2.2.1

be aged 18 or over;

2.2.2

confirm, by completing the online registration form on the Website, that he or she:

2.2.2.1

has the authority to bind the Participant on whose behalf the Representative completes the online registration (i.e. the Graham Trade Account holder); and

2.2.2.2

has made the Participant aware of the Promotion and has its consent to enter into the Promotion on its behalf.

2.3

It is a condition of entry that all information given at registration is true, current and full. It is the Participant's obligation to update (or ensure that the Representative updates) any information submitted upon registration and to ensure that the Participant's details (including its customer account details) remain accurate and up to date. Unless Graham expressly agrees otherwise in writing, all Incentives (as defined below) and communications that need to be sent to the Participant will be sent to the address held in Graham's central customer account database. Graham will not be liable for any breach of the Terms and Conditions arising from the Participant's failure to update the information submitted. If the Participant (or the Representative) does contact Graham (or its agents) to update any details the Participant (or the Representative) may be required to go in to their Graham branch to make changes to their customer account details, unless changes can be made remotely by Graham, in which case they will be asked security questions before amendments to the Participant's account ("Graham Plumbers' Club Account") are made.

2.4

If the Participant (or the Representative) fails to provide all of the requested and required information, or subsequently requests Graham to delete from its records any such information, the Participant may be disqualified and not permitted to participate in the Promotion. Graham is not responsible for incomplete, unclear, incomprehensible or distorted entries. Such entries will be void.

2.5

It is the Participant's responsibility to keep secure any information that might identify the Participant and/or the Representative and allow access to the Participant's Graham Plumbers' Club Account. Neither Graham nor its agents shall be responsible or liable in any way if a person is able to redeem or spend any points (as defined below) as a result of the Participant and/or the Representative not taking proper care of the Participant's Graham Plumbers' Club Account details. If the Participant and/or the Representative loses or accidentally reveals its log-in details it is their responsibility to change their password via the Website. If they are unable to do this they should immediately contact the Promotion Administrator by telephone on 01509 410732 or by email at info@theplumbersclub.co.uk.

2.6

No third party or joint registrations for the Promotion will be accepted, and only one registration per Participant will be accepted. Connected companies shall be deemed to be the same as the Participant to which they are connected, and deemed duplicate accounts dealt with accordingly. Graham reserves the right to refuse, merge or close additional Graham Plumbers' Club accounts at any time.

2.7

Existing members of the 2017 Plumbers' club will not start earning points in the 2018 plumbers' club until they have signed into the plumbers' Club website and accepted this version of the terms and conditions.

2.7.1

Customer spend will be backdated to the start of the calendar month in which they accepted the terms and conditions.

3

Collecting Points and Incentives

3.1

Graham shall award Participants with electronic reward points to be utilised by Participants to purchase rewards, benefits and/or Partner Deals ("Incentives") in connection with the Promotion.

3.2

Participants will earn 1 point for every £1 of expenditure on Qualifying Products (excluding VAT and delivery costs) in any given Promotion Year ("Qualifying Spend").

3.3

For the avoidance of doubt, points will only be awarded in relation to valid orders (excluding VAT) for qualifying products placed on or after the start of the calendar month in which the Participant was successfully registered as a participant in the Promotion. No backdating will be permitted.

3.3.1

A participant is deemed successfully registered once they have clicked on a validation link provided via email during the registration process and agreed to these terms and conditions.

3.4

Points will be issued by reference to the total amount spent by a participant in the Promotion ("Participant") via its Graham Trade Account and will only be issued in relation to products collected from a Graham branch or delivered by Graham to the Participant ("Qualifying Products"). Goods supplied directly from third party suppliers to the Participant shall not be taken into account for the purposes of calculating total spend or accrued points.

3.5

Graham (and/or its agents) will maintain a Graham Plumbers' Club Account that records all valid orders ("Orders") for the relevant Promotion Period and the corresponding points that have accrued in connection with those Orders. Points will be updated in the Graham Plumbers' Club Account on a regular basis.

3.6

Where a Participant's Qualifying Spend equals or exceeds £200,000 in any year of the Promotion, no further points shall be earned on "base spend".

3.6.1

For the purpose for the promotional year 2018 which will run from 1st April – 31st December base spend will be capped at £150,000 (pro-rated to 9 months).

3.7

Products may be excluded from the Promotion at the discretion of Graham.

3.8

Subject to clauses 3.9 and 3.22 below, the number of points to be issued will be calculated by Graham (or its agents) as soon as reasonably practicable. Points will be credited to the Participant's Graham Plumbers' Club account within a reasonable time of the Participant's allocation being determined by Graham.

3.9

For the purposes of calculating the number of points to be issued:

3.9.1

the Qualifying Spend will be rounded down in all cases;

3.9.2

points will not be allocated on a pro-rata basis; and

3.9.3

the Qualifying Spend will not include VAT or any delivery costs incurred.

3.10

If an Order is cancelled by the Participant (even after the expiry of the relevant Promotion Period) the value of such Order shall be deducted from the Total Spend and the number of points accrued by the Participant shall be adjusted accordingly.

3.11

Graham reserves the right to discount or ignore an Order when calculating the Total Spend in the event that it has reason to believe that such Order is not genuine. Graham's decision as to which Orders will and will not count towards the Total Spend shall be binding on the Participant and final.

3.12

Graham (or its agents) may send the Participant and/or the Representative (if any) details of the current levels of the Total Spend and/or the current number of accrued points and the Participant and the Representative will be able to view the most recently updated figures for the Total Spend and the points in the Participant's Graham Plumbers' Club Account by logging into the Website with the Participant's log-in details.

3.13

Graham and its agents reserve the right to correct any mistakes that are made in respect of the Total Spend and/or the number of points issued to the Participant but recommends that the Participant keeps records of its transactions so that it (or the Representative) can check that the information held is accurate. Any queries in connection with the number of points accrued should be presented in writing to the Graham Plumbers' Club at the address set out at the end of these Terms and Conditions.

3.14

Incentives will be advertised on the Website and, subject to availability, may be ordered at any time during the relevant Promotion Period (or within three (3) months of the end of the relevant Promotion Period), provided that the Participant has accrued sufficient points. Redeemed points cannot be used again and the Participant's Graham Plumbers' Club Account balance will be reduced to reflect the number of redeemed points.

3.15

Points cannot be redeemed until credited to a Graham Plumbers' Club Account. In the event that a credit note or refund is issued to a Participant, or the Participant fails to pay to term for any goods purchased from Graham, Graham shall be entitled to subsequently reduce the number of points accrued to the Participant's Graham Plumbers' Club Account or (if already redeemed) claw back the value of the relevant points either from future accruals of points or directly from the Participant in accordance with clause 3.22.

3.16

The Participant is the holder of its points and is responsible for their security. Graham are the overall owners of all points and they remain its property at all times, until redeemed by the Participant as the Graham Plumbers' Club Account holder.

3.17

Participants are not eligible for any cash equivalent in return for their points or in lieu of receiving a particular Incentive.

3.18

The Participant cannot transfer, sell or use its points for any purpose except as permitted under these Terms and Conditions. If the Participant attempts to transfer points in any way that is not permitted by these Terms and Conditions Graham reserves the right to take such action against the Participant as it considers appropriate.

3.19

Dates on which the Incentives will take place will be available on the Website or otherwise confirmed by the relevant agent and/or Promotion Partner (as defined below).

3.20

Graham reserves the right to modify scheduling of any Incentives or the Promotion without prior notice at any time and for any reason.

3.21

Graham further reserves it right to substitute any Incentive with an incentive/prize of equivalent value in the event of circumstances outside of its control.

3.22

Points will be deemed to have been issued on the date on which the new balance is displayed on the Promotion Website.

3.23

Any points earned will expire 3 months after the relevant promotional period ends. For example, any points earned in 2018 will expire on 31 March 2019.

3.24

In the event that a credit note or refund is issued to a Participant, or the Participant fails to pay to term in relation to any Qualifying Products forming part of the Qualifying Spend, the Participant's Qualifying Spend and its entitlement to points will be reduced accordingly. If points have already been issued on the basis of the subsequently reduced Qualifying Spend, Graham (or its Promotion Partner(s)) will, amend the balance of the Participant's points accordingly. In the event that the points have already been redeemed by the Participant before this adjustment has been made, Graham (or its Promotion Partner(s)) shall be entitled to:

3.24.1

prevent the Participant from redeeming any further points in the current Promotion, or any future edition of the Promotion, until the value of the deficit (as determined by Graham, acting reasonably) has been reclaimed; or

3.24.2

where it has reason to believe that any deficit will not be reclaimed in full in accordance with clause 14.1 above, require the Participant to reimburse Graham for the value of the deficit (as determined by Graham, acting reasonably).

4

Claiming a Reward

4.1

Points can be redeemed against rewards advertised and available on the Plumbers' Club Website.

4.2

The Participant must submit an on-line redemption form via the Website for any rewards that it wishes to claim. Redemption forms must be submitted before midnight on the 31st March immediately following the end of the relevant Promotion Period ("Longstop Date"). Points not redeemed before the relevant Longstop Date will be forfeited and the Participant will not be entitled to any compensation or damages from Graham and/or its agents in connection with those forfeited points.

4.3

Certain rewards are subject to limited availability and will be allocated on a strictly 'first come, first served' basis. Where a particular reward is dependent on a minimum volume of orders being placed the Participant acknowledges and understand that such reward may be withdrawn or cancelled by Graham (in its absolute discretion) and will only be provided if a sufficient number of customers sign up for that Incentive.

4.4

Despite the efforts of Graham and/or its agents, some rewards advertised on the Website may have been attributed with an incorrect value (i.e. the number of points payable for that Incentive). If this is the case Graham will contact the Participant or the Representative (if any) and determine how best to proceed. For the avoidance of doubt, there will be no obligation on Graham to provide rewards for the number of points advertised where such an error has been made, whether by Graham, an agent or any other third party.

4.5

The Participant acknowledges that transactions on which the points are redeemed may be made directly with third party merchants and/or suppliers (the "Promotion Partners") who may offer links to their websites via the Website ("Third Party Sites").

4.6

Graham is not responsible for Third Party Sites nor for any product information or services supplied through or in connection with such Third Party Sites.

4.7

Graham has no responsibility for the standard, quality or otherwise of any reward, received or supplied by a Promotion Partner or the failure of any Promotion Partner to honour a redemption.

4.8

Any dealings that the Participant, the Representative or the Nominee(s) (as defined below) may enter into with any Promotion Partner (or other third party) will be solely between them and that Promotion Partner (or other third party), including any transaction for the purchase of products from such Promotion Partners (or other third parties). All such dealings will be subject to the terms and conditions and privacy policies of such Promotion Partners (or other third parties) as are applicable to such transactions.

4.9

No change to an reward can be made by the Participant after it has been booked in accordance with the information submitted on the on-line redemption form.

4.10

If the Participant wishes to amend their reward in any way, such as extending their stay or adding additional travellers the Participant must state this when claiming their reward. Graham and their agents will endeavour to provide suitable arrangements and will require the Participant to pay any additional costs before such arrangements can be made.

4.11

The reward cannot be transferred, exchanged, sold or in any way traded.

4.12

For the avoidance of doubt, rewards earned by a business holding a Trade Account shall be for the benefit of the named account holder and not any other individual. It is for the named account holder (i.e. the Participant) to nominate the person or persons who is/are to receive the Incentive ("Nominee(s)") at the time the on-line redemption form is submitted.

4.13

Any Incentives that individuals from the Participant's business receive are received purely in the capacity of an agent, acting on behalf of the Participant. It will be the responsibility of the Participant to determine who has access to the Promotion on its behalf and any decision entitling individuals to be the recipient of Incentives rests with the Participant and not with Graham.

4.14

Rewards shall only be permitted if: (i) on the date of applying for the reward the Participant has no outstanding invoices attributable to the Promotion Period; and (ii) their Trade Account has not been suspended by Graham due to non-payment/legal issues.

4.15

The Participant agrees to make an individual participating in or receiving areward on its behalf aware of these Terms and Conditions.

4.16

All persons attending, participating in or receiving an reward may be required to enter into a waiver of responsibility and by attending, participating in or receiving a reward, such individuals agree to be bound by these Terms and Conditions and the terms and conditions of the relevant Promotion Partner.

4.17

4.17 Subject to clause 4.2, if a transaction on which points are redeemed is cancelled, reversed or not completed by a Promotion Partner then, where appropriate, Graham will reverse the associated point's movement when instructed by the relevant Promotion Partner.

5

Liability

5.1

Subject to clause 5.2:

5.1.1

Graham shall under no circumstances whatsoever be liable to the Participant (or any individuals selected by the Participant to receive an Incentive), whether in contract, tort (including negligence), breach of statutory duty, or otherwise, for any acts or failures of any Promotion Partner or other third party or for any loss of profit, or any indirect or consequential loss arising under or in connection with the Promotion or the participation in the Promotion of any Participant or any individual selected by the Participant to receive an Incentive; and

5.1.2

Graham accepts no responsibility for any loss or damage caused by the negligence of Graham, its servants or agents out of or in connection with this Promotion except where caused by wilful neglect of Graham, its employees or agents.

5.2

Nothing in these Terms and Conditions excludes or limits Graham's liability for:

5.2.1

death or personal injury resulting from the negligence of Graham, its employees or agents;

5.2.2

fraud or fraudulent misrepresentation; or

5.2.3

any matter in respect of which it would be unlawful for Graham to exclude or restrict liability.

5.3

Nothing in these Terms and Conditions excludes or limits Graham's liability for:

5.3.1

any breach of these Terms and Conditions by the Participant or any person it selects to receive the Incentive; and

5.3.2

the:

5.3.2.1

delivery of any Reward;

5.3.2.2

acceptance of any Reward;

5.3.2.3

use of any Reward; and/or

5.3.2.4

misuse of any.

5.4

Graham recommends that the Participant obtains suitable insurance in respect of the attendance, participation or receipt of an Reward by the Participant or any individual selected by it. Obtaining any such insurance is at the Participants discretion and is for its own account. Graham shall not be responsible for any such insurance.

5.5

Graham will not accept liability for changes to the venues or events due to decisions by the Promotion Partner of any Reward. Graham reserves the right to change the venue and/or dates for an Reward and/or the actual Reward at any point and will provide an alternative venue, date and/or Rewards of equal value. Graham accepts no responsibility for any loss incurred as a result of these changes.

5.6

No cash equivalent shall be provided for the Rewards.

5.7

Graham undertakes to use reasonable efforts to ensure that its agents and its Promotion Partners maintain adequate email, internet and other communication links but is not otherwise responsible for and shall not be liable for: (i) late, lost, delayed, damaged, misdirected, incomplete, illegible, or unintelligible registrations; (ii) telephone, electronic, hardware, or software program, network, internet, or computer malfunctions, failures, delays or difficulties; (iii) errors in transmission; or (iv) deliveries of Rewards attempted but not received. If the Participant is disqualified, Graham, its agents and its Promotion Partners shall be under no obligation to publish this fact on the Website or anywhere else.

6

Taxes

6.1

The Participant acknowledges and agrees that accepting an Reward may be subject to tax and/or National Insurance. The Participant shall be fully responsible for and shall indemnify Graham for and in respect of any VAT, corporation tax, income tax, National Insurance and social security contributions and any other liability, deduction, contribution, assessment or claim arising from or made in connection with receipt by the Participant or any individual selected by it of an Reward. For further information the Participant should contact its nearest HMRC Office

7

Termination

7.1

Graham reserves the right to amend, suspend or withdraw this Promotion or any Reward in whole or in part at any time without prior notice or compensation.

7.2

Graham may terminate the Participant's participation in the Promotion and cancel or suspend any points in the Participant's Graham Plumbers' Club Account by notifying the Participant and/or the Representative (if any) in writing if Graham reasonably believes that the Participant and/or the Representative:

7.2.1

has acted in a way that harms Graham, Saint-Gobain, any of its agents, the Promotion or any Promotion Partner;

7.2.2

has engaged in any illegal or fraudulent activities;

7.2.3

has collected or redeemed points dishonestly or in a way that breaks these Terms and Conditions;

7.2.4

has acted in a hostile, abusive or aggressive manner towards any of Graham's staff, any of its agents' staff or any of its Promotion Partner's staff;

7.2.5

has knowingly provided false or misleading information at any time in relation to the Participant's participation in the Promotion;

7.2.6

has breached or attempted to breach any of the terms relating to the Participant's Graham Trade Account or Graham Plumbers' Club Account (including, but not by way of limitation, failing to pay its credit account with Graham to term);

7.2.7

has had a zero balance on its Graham Account for a consecutive 6 month period.

7.3

In the event that the Participant's Graham Plumbers' Club Account is withdrawn from the Promotion or is terminated at Graham's discretion the Participant's right to use any accumulated points will be forfeited and the Participant will not be entitled to any compensation or damages from Graham, its agents or any third party.

7.4

The Participant or the Representative can choose to withdraw the Participant's participation in the Promotion at any time by contacting the Promotion Administrator via the email address or telephone number referred to in clause 2.5 above. Any accumulated points not claimed by the date of withdrawal shall be forfeited and the Participant will not be entitled to any compensation or damages from Graham and/or its agents.

8

Competitions

8.1

From time to time Graham may run a competition for Participants in the Promotion. When this occurs, a list of the successful Participants, by first name and County, will be available from the Graham Plumbers' Club, Saint-Gobain House, Binley Business Park, Coventry CV3 2TT.

9

Data Protection and Publicity

9.1

By participating in the Promotion, the Participant, and any Nominee(s) or other individual who accepts or agrees to receive any Reward at the direction of the Participant, consent to:

9.1.1

Graham processing the Participant's and any such individual's data; and

9.2

The Participant may be asked to participate in future publicity or PR activities, which may involve taking photographs. The Participant shall use it best endeavours to participate in such activities and procure that any Nominees or individuals selected by it to receive any Reward participate in such activities.

9.3

The Participant understands and accepts that as a participant in the Promotion they will be sent regular updates by Graham on the status of their Graham Plumbers' Club Account, including their level of spend, their target spend and the number of points accrued to date ("Account Updates"). Account Updates may also include information about Rewards that could be available to the Participant. Agreeing to receive Account Updates is a condition of taking part in the Promotion.

9.4

In addition to the Account Updates referred to above, the Participant agrees that Graham and/or its agents may use any information relating to the Participant provided by the Participant and/or the Representative (if any) in connection with the Promotion, or generated by Graham and/or its agents in connection with the Promotion, to market Graham's products to the Participant. Marketing information may be issued in various formats, including (but not be limited to) letters, emails and/or text messages.

9.5

Graham's Privacy Policy sets out the information that Graham will gather on Participants, Representatives and Nominees, how a Participant earns and redeems points, how this information will be used and who it may be shared with. Every Participant and Representative (if any) should carefully read the latest version of the Privacy Policy. If a Participant notifies Graham that they do not wish to receive marketing information referred to in clause 9.4 above from Graham, its agents and/or its Promotion Partners or be contacted by Graham, its agents and/or its Promotion Partners for promotional purposes, Graham will comply with such request and pass on any relevant request to the relevant agents and/or Promotion Partners.

10

Additional terms and conditions

10.1

The Rewards are supplied by Promotion Partners and the receipt of a Reward by the Participant (or any individual selected by it) will be subject to such Promotion Partner's terms and conditions, which should be read carefully.

10.2

In addition to, or in conjunction with, these Terms and Conditions and the applicable terms and conditions of any Promotion Partners, the terms of Schedule 1 of these Terms and Conditions will apply to specific Rewards.

11

General Conditions

11.1

These Terms and Conditions replace all previous versions and are correct as at the date published. Graham reserves the right to amend these Terms and Conditions, the Website Terms of Use, the Privacy Policy, the Acceptable Use Policy and/or the Cookie Policy at any time. Participants who continue to participate in the Promotion following any such amendments will be considered to have accepted such updated documents.

11.2

Any advice or actions of Graham's staff, the staff of any of the agents or the staff of any Promotion Partners engaged in connection with the Promotion, that is contrary to these Terms and Conditions will not have the effect of amending these Terms and Conditions.

11.3

Graham (and its employees, officers, directors, agents, marketing partners and affiliates) shall not be in breach of these Terms and Conditions or be liable for any disruption to the Promotion or an Incentive, or any delay in performing or failure to perform, any of its obligations under these Terms and Conditions if such disruption, delay or failure results from events beyond the reasonable control of Graham and/or its agents.

11.4

Graham reserves the right to vary these Terms and Conditions or cancel the Promotion at any stage in the event of circumstances arising beyond its reasonable control.

11.5

The Promotion is a standalone promotion and does not amend normal terms and conditions of trading as between Graham and its customers, which will continue to apply.

11.6

No failure or delay by Graham to exercise any right or remedy provided under these Terms and Conditions or by law shall constitute a waiver of that or any other right or remedy, nor shall it preclude or restrict the further exercise of that or any other right or remedy. No single or partial exercise of such right or remedy shall preclude or restrict the further exercise of that or any other right or remedy.

11.7

No one other than Graham and the Participant, their successors and permitted assignees, shall have any right to enforce any of these Terms and Conditions.

11.8

Nothing in these Terms and Conditions is intended to, or shall be deemed to; establish any partnership between Graham and any of the Promotion Partners.

11.9

These Terms and Conditions, and any dispute or claim arising out of or in connection with it or its subject matter or formation (including non-contractual disputes or claims), shall be governed by, and construed in accordance with, English law, and the English courts shall have exclusive jurisdiction over any proceedings in connection with these Terms and Conditions and the Graham Promotion.

The Participant's statutory rights are not affected by any of the above Terms and Conditions.

Any correspondence regarding the Promotion should be addressed to the Promotion Administrator at: The Plumbers Club, Graham, Saint-Gobain House, Binley, Coventry CV3 2TT.

Schedule 1 – Additional Terms

1.

Rewards involving overseas travel will require each traveller to have, at their own cost, a valid passport and any visa that they may require.

2.

When the Reward involves air travel the individuals due to receive the Reward will be responsible for any costs accrued for airport parking, airport hotels and any other ancillary costs.

3.

If the Reward includes a trip or a holiday, it is the responsibility of the main traveller to ensure that s/he and his/her family or travel companions who are accompanying them on the trip all have the necessary travel insurance, any recommended inoculations or other medical precautions and visas/passports. Graham or any suppliers linked with the Promotion will not be held responsible for the travellers having inadequate travel insurance or being unable to travel through not having the necessary passport or visa.

4.

If the Reward includes a trip, a holiday or any other type of accommodation, restrictions may be imposed as to when that Reward may be taken and will be advised at the time the Reward is claimed.

5.

Graham cannot be held responsible for any travel or banning restrictions imposed by the UK police, borders agency or courts in relation to any individuals due to receive the Reward.

6.

Those participating in motor-based Rewards (cars/bikes, on/off road, official track) must hold a current full and valid UK driving licence.

7.

Expenses incurred during or as a result of participation in any of the Rewards which are not specifically stated to be included in the Reward are not included in the Reward and shall be for the Participant's own account. For example:

a.

Unless otherwise stated, Participants will be responsible for arranging and providing their own means of transportation to and from a Reward.

b.

Transfers to and from UK mainland airports or the venue where a Reward is to take place are not included in the Reward itself. For the avoidance of doubt, Participants located outside the UK mainland are responsible for their own transfer to the UK mainland or the venue where a Reward is to take place. Economy class flights from a mainland UK airport are included in a Reward only where stipulated.

c.

In the event of any dispute, the decision of Jewson and its appointed representatives is final in all matters and no correspondence shall be entered into.

Tuesday, 10 April 2018